No brand is perfect, and people will always have a beef with your organisation. Hel will share her guide to turning your social media into a more positive space.
In this 90 minute lesson, experienced social media expert, Hel Reynolds, will take you through
- The reasons why negativity can build up on your social media channels
- How to tackle it confidently so you have a more positive conversations with your audience
- Which phrases and approached to use, and which to avoid